Couple Help
Below, you will find a list of frequently asked questions that may be very helpful. If you don’t find what you’re looking for, you can contact us.

What is Confites?
We are a web platform that allows you to create your wedding present list online so that your guests can give you presents in a simple and quick way.
Guests choose the present from the list and you receive the money by bank transfer or Mercado Pago.
Why choose us?
Confites offers packs that adapt to your needs. By paying a fixed cost, you can create your personalized present list. Your guests will be able to give you a present from the comfort of their home, and you will receive the money quickly and easily.
How do I open a list?
Go to "Create your list".
Fill in the details.
Select the list that best suits your wedding.
Pay for the selected Confites pack.
Share the list with your guests and start receiving presents.
Will I receive the products that guests give me?
All the presents shown on the list are symbolic; you will receive the money equivalent of those presents in your account. Your guests have the possibility to choose from a wide range of prices.
What is the cost of opening a Confites list?
Confites offers three packs:
Gold: AR$ 160.000,00
Platinum: AR$ 190.000,00
All packs offer the possibility of creating your wedding present list and sharing it with your guests.
Can I create an account without paying to see how it works?
Yes, Confites allows you to create a free trial account. The account lasts 7 days and allows you to browse the control panel, create your MicroSite and the wedding list, which will only be visible to you. Once the trial period has passed, and if you want to use the full features, you must pay for the pack.
How do I pay for my Confites account?
You can pay for the chosen pack by bank transfer or deposit to the account that we will send you by email and that will also appear on the site when you confirm the purchase of your Confites pack.
How do I set up my bank account?
To receive presents in your bank account, set up your details in your Confites account under the option My Data, Payment Methods.
Remember that you can also receive your presents in your Mercado Pago account.
How are presents received?
The deposits and transfers you receive will be credited to your bank account. The money from presents paid by credit card will be deposited directly into your Mercado Pago account.
Can I link only my bank account or do I also have to add Mercado Pago?
You can link your bank account, your Mercado Pago account, or both. The advantage of Mercado Pago is that it allows your guests to pay for their present with a credit card.
How do I open a Mercado Pago account?
Create your Mercado Pago account from this link:
When can the credit from the presents be used?
The money equivalent to the presents is available to the couple from the moment the first present arrives. It is not necessary to wait until the list closes or to reach a minimum amount of credit.
Does Confites keep any percentage of the presents?
Confites does not keep any percentage of the presents,
the only thing the couple must pay is the fixed cost of the pack they choose.
When is it advisable to open the present list?
Whenever you want!
Confites recommends that it be at least a month and a half before the wedding.
How long does the wedding list remain open?
Your list remains open for one year from the oldest event you have uploaded to your MicroSite. Until that day, your guests can continue giving you presents.
How do I know I have received a present?
You can download the Confites App to receive a notification every time you are given a present.
In addition, if your guests give you a present with a credit card, Mercado Pago will send you
an alert notifying you of the present.
On the other hand, if your guests give a present via bank transfer, you will receive a notification when they upload the receipt to Confites.
Can I include different types of guests?
Yes, from the option MicroSite > Access you can assign a code to each type of guest. From the option MicroSite > Events you can configure what information about your wedding they can see.
I had a problem and I don’t know how to solve it.
Contact us via WhatsApp at +549 11 39 26 89 62 or through the contact form on our Confites website. Tell us your name and the problem you had so we can contact you immediately.
What if a guest has trouble giving a present?
The guest must go to /en/contact-us and indicate the issue or question they have. Likewise, they can also use the WhatsApp service +549 11 39 26 89 62. Service hours are Monday to Friday from 09:00 to 17:00 (UTC−3).
How do I download the Confites app?
To download the Confites app, log into your account and follow the instructions you see at the top.
How do I activate notifications?
To activate notifications, you must have the Confites app installed.
Once installed, log in from the Confites app and at the top of your account you will see an option to activate notifications.
Help Guests
Below, you will find a list of frequently asked questions that may be very helpful. If you don’t find what you’re looking for, you can contact us.

How do I make a present?
Go to the main page of Confites and click on Make a Present.
Search for the couple’s list by entering in the search field the last name of one of the couple.
Select from the list the present(s) you want to make. You will find three ways to give the present: the present is from a single person, the present is from several people but paid by one, or the present is from several people with a shared payment.
Finally, complete the required information and enter your payment method.
You will receive the purchase details in your email, and the couple will receive a notification of your present.
What is a shared present?
Through the "shared present" option, several guests can join together
to give a present to the couple, choosing the amount each one wishes to contribute.
How long does it take for the couple to receive my present?
If you paid by bank transfer, the money is usually credited immediately. However, depending on the conditions of each bank, it may take between 24 and 72 hours.
If you paid through Mercado Pago, it is subject to that platform’s conditions.
How do I send the purchase receipt to the couple?
Once the present is made, attach the payment receipt and send it through the link you received by email.
This way, we can confirm if the payment was correctly credited to the couple’s account.
Is there any surcharge for giving a present with a credit card?
The payment of presents with a credit card is processed through Mercado Pago, and the surcharge is subject to that platform’s conditions.
I didn’t receive the details to make the payment for the present.
Please contact us via WhatsApp at +549 11 39 26 89 62 or through the contact form on the Confites site, providing your name and the name of the couple you gave the present to.
What if I cannot find the couple I want to give a present to in the search?
The couple’s list may not be active at this time.
If the issue persists, please contact us via WhatsApp at +549 11 39 26 89 62 or through the contact form on the Confites site.
The MicroSite I want to access asks me for a code.
MicroSites will only be visible to people who have the corresponding code.
Ask the couple for the code to be able to access.
How do I confirm my attendance at a wedding?
Go to the main page of Confites and click on Make a Present.
Search for the couple’s list by entering in the search field the last name of one of the couple.
Click on the RSVP button, and the couple will immediately receive your confirmation.
I had a problem and I don’t know how to solve it.
Please contact us by WhatsApp at WhatsApp at +549 11 39 26 89 62 or through the contact form on the Confites site. Tell us your name and the problem you had so that we can contact you immediately.